OUR 5 PILLARS

Vantage Health Care showcases the future of healthcare with five pillars of expertise that underpin its legacy of excellence.

1. PATIENT SAFETY

EXPERTISE AND VIGILANCE IN IMPROVING PATIENT SAFETY AND QUALITY OF CARE

Vantage safety program includes stringent medication safety controls, comprehensive infection control systems, and all aspects of patient, medication, and environmental safety. The Quality, health, safety, environment (QHSE) components have been observed in the operations of Vantage to ensure that the processes are monitored to expect quality outcomes. This provides continued collaboration, education, research, and expertise in quality improvement and patient safety. Vantage will work closely with outside agencies and organizations on initiatives and issues of continuously improving patients’ safety. Our improved safety program includes proper patient identification guidelines, stringent medication safety controls, comprehensive infection control systems, prevention programs, and all aspects of patient medication and environmental safety. At Vantage, we strive to put safety and quality as a top priority EVERYDAY.

2. EXPERT DOCTORS

EXPERTISE OF WELL-TRAINED AND HIGHLY SKILLED DOCTORS

Vantage is home to very able health workers in various specializations and subspecialties, many of whom undergo intensive clinical trainings programs with renowned experts in hospitals and training centers here and abroad. In addition, these physicians go through a rigorous process of accreditation.

3. CUSTOMER SERVICE

EXPERTISE AND GENUINE PASSION FOR CUSTOMER SERVICE EXCELLENCE

At Vantage, we are selflessly dedicated to delight our patients with the best possible care combined with compassion from registration to discharge. Our full spectrum of innovative customer service has revolutionized patient care. Throughout the clinic, all staff doubles up as Customer Care Officers ready to address your needs promptly, answer questions, and be of assistance in any way possible. Premium amenities such as modern hospital beds, free Internet connection, soon to be launched reward scheme, and detailed four wall aesthetics that decks ambience to help make for one-of-a-kind patient experience. Due to public demand Vantage is soon introducing to patients who bear medical cards access to these high class services.

4. TECHNOLOGY

EXPERTISE ENHANCED BY STATE-OF-THE-ART TECHNOLOGY

Vantage continuously acquires the latest technologies to enhance our capability to deliver superior results, making it better equipped than most hospitals in Kenya. Leadership in technology for Vantage means state-of-the-art medical equipment that includes:

  • Complete Dental Unit
  • Laboratory equipment (Haematological, Serology, Virology, Biochemistry, Microbiology and Paracetology Tests)
  • Ultrasound equipment

5. SUCCESS RATE

EXPERTISE-DRIVEN SUCCESS RATES

Vantage commitment to superior medical care has led to some of success rates at par with International Best Practice. We measure our performance against the world's leading medical institutions.